Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. Based on 592 reviews, the restaurant has received a rating of 4.1 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
3414 8th St SW, Altoona, IA 50009
Phone: (515) 967-9343
Website: https://www.starbucks.com/store-locator/store/8989
Hours
| Sunday | 8 AM–8 PM |
| Monday
(Labor Day)
|
8 AM–8 PM
Hours might differ
|
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
Menu
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Photo Gallery
Reviews
aubri waterhouse (aubri)
Been in here for 25 minutes no sign of my drink. Workers are screaming and being loud and immature and talking to guests they know instead of helping guests who actually need their drink served. Work starbucks experience ever. Not even that busy in here just insanely loud because of the obnoxious workers. No reason I shouldn’t have had my drink within 5 minutes. Girl closest in the picture was not even actually working but behind the counter making drinks for people she knew, for free I think. Just unbelievable.
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Nathan Kendall
It truly is remarkable the patience these employees have. From getting yelled at, talked down to, and just disrespected from people who are convinced they need to be the number 1 priority and not have to wait at all… they hang in there and are more than accommodating. Recommend this store to anyone in the area!
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Jessica Dupre
I got a venti pink drink and mobile ordered it. I decided to pickup through drive thru, but had to wait half an hour. Drink had been sitting there for that entire half hour. They handed me this drink. I then turned around and went inside and POLITLEY asked them to just refund me. The girl gave me a lot of attitude and was very rude to me. I told her I had waited in line for half an hour and my drink looked gross and I just wanted a refund for it. The whole time she was looking at me like I was crazy. This Starbucks is always inconsistent and always takes half an hour to get a stupid iced coffee.not to mention my drink was $8
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Jackie Petrak
This is the BEST Starbucks in Altoona!! Absolute amazing, sweet, friendly enjoyable staff!! Oh and of course the best coffee in town!! Trust me, they closed for renovations and it was the longest month EVER!! No one compares! Cuyler, Megan, Krista, Brenna & Monteanna will make your day!!
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Dennis “DHOP” Hopgood Jr
Walked in for a mobile order and was greeted with a “what are you looking for”…. Rach was her name. I almost went off but decided to leave a review for everyone to read. These people have the audacity to be rude with all the stuff they cry about. Kills me. Do better.
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Paul Elgatian
The staff here is great. So friendly and helpful. Made me feel like I belonged there even though it was my first visit. Hope to pass through again.
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Mallory Huggins
Staff is great but the remodel eliminated a lot of the seating in store. I used to come here over my break to get a drink, danish, and read a little. Not anymore I guess.
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Truly Tiff
I ordered a Trenti strawberry açaí lemonade with no ice. I received my drink half full of ice. I let they know, the lady state “let me remake it” & let me keep the drink. Which I thought was nice until the other lady comes up to grab and remake. I let her know that the other lady said I could keep it and she rolled her eyes. She then remakes my drink puts it on the counter and does not let me know. I buy this EVERY SINGLE day. I know what it looks like, after 20 mins of waiting I asked “when will my drink be ready” And she said “on the counter” I look pick it up and said “this looks nothing like my drink!” Sure enough tasted like complete lemonade! I’m So frustrated that Starbucks allows this store to do this! Igo to merle hay daily they are 100xbusier & I have never had an issue! I took a picture of my drink below which is completely orange/yellow when it is normally pink!
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Kara
Ordered a matcha latte with soy milk, but didn’t know I also ordered it with the milk cap…..
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Cady Spurgeon
usually love this place but after i got my order i asked for water because i realized i was very thirsty. the lady at the window rolled her eyes and scoffed. this was very rude!!! ruined my day tbh
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