Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 875 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
530 Memorial Dr A, Chicopee, MA 01020
Phone: (413) 592-5455
Hours
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
Menu
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Photo Gallery
Reviews
Elizabeth Fuqua
One of the better Chipotles. They stuff my bowl every time and have their togo orders ready when they’re supposed to be. Typically pretty clean inside, pretty decent to customers, and there is a lot of parking out front. Gets very busy on the weekends for lunch.
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Chris Ciarlone
This was the best Chipotle experience I have had (maybe ever). I am a regular at Chipotle, I go at least a few times a month. This location specifically had a very friendly staff and the portions were great! I will definitely be back next time I’m in the area!
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Angie Horeb
Too often I’ve ordered here and their out of the fajitas veggies. It’s SOOOO annoying! And twice the white rice was completely undercooked making the bowl inedible. It would be one thing if I was in the restaurant but when your home and it was delivered to you, it just hurts at a “whole notha level!!!” I’m NOT going to order here for a while hopefully the next time I take the risk they’ve finally improved. And don’t bother going online and asking “Mr.Pepper” for help! What a waste of time and frustration. Just call customer service. You’ll get better help. It’s 2023! Time to do BETTER!!!
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Bimothy Bonetwig
Y’all gotta fire that old man. He took fifteen minutes for the two orders in front of me, and he consistently skimps out on every ingredient on multiple occasions. The other staff is great though y’all kill it.
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Damian Denesha
I stood at the counter for 10 min at 8:00 pm when there was nobody else in line. Not a single employee acknowledged me as I patiently waited to be greeted. I left without ordering food because of the level of urgency the staff had. They were all acting like I wasn’t standing there at all. Close your doors early if you aren’t going to serve your customers as they walk in. I have generally had good experience at this location but this was frustrating. If you are too busy to take a new order, at the very least you can tell someone, sorry, please wait. Terrible customer service.
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Bob Lafontaine
$22 for a steak burrito bowl because I asked for the queso on the side. Also was charged for empty taco shell. … Staff is friendly, but they don’t help each other and are not focused on customer. … Average food. Very overpriced.
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Mateusz
The store is really dirty, the bathrooms were covered in dirt and look like they haven’t been cleaned in weeks. There was urine all over the place and napkins on the floor. service is fairly slow. There was only one person on line with an almost full store. Serving sizes were okay. A mid experience
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Grayson Smith
The older gentleman skimps out on every ingredient, he’s rationing the meat, rice, and beans like we are in the Great Depression. He refuses to give standard sized scoops and shakes 90 percent off the spoon every time. Absolutely ridiculous especially when chipotle isn’t cheap and I’m paying for it. On top of that, he is constantly wiping his nose all over his arms and hands. Iv watched someone so disgusted, yell at him to change his gloves because he tried to wave her away as she confronted him. Not only have I been going to chipotle for years, iv worked at chipotle. I know exactly what I’m talking about and how wrong this behavior is.
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Gustavo R. Caraballo
I love Chipotle, but this one specifically has issues. No white rice available and NO FORKS available. Second time I visit this specific location and they’re always missing something from the menu. Also, chips were stale, had to throw them out.
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Ac G
I ask for onions got nothing but peppers and when I asked the old dude to please remove the peppers that I didn’t ask for, since he didn’t grab any onions out of the containe. He gave me attitude and said they’re mixed so wasn’t removing them.
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