Your local Rochester Subway® Restaurant, located at 102 20th Street SE brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. Based on 69 reviews, the restaurant has received a rating of 3.1 stars. Price $
Address:
102 20th St SE Suite 700, Rochester, MN 55904
Phone: (507) 282-3582
Website: https://restaurants.subway.com/united-states/mn/rochester/102-20th-street-se?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=29551&utm_campaign=evergreen-2020&y_source=1_MTQ5MTQyODItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Reviews
Tim Brown
Lol – a person basically freaked out at us when we were at the drive through. Very abrupt and negative, mean even. Haven’t had a customer service experience like that in years so we just left. To the owner – hiring people like that – will lose you money. Person worked the drive through at 1pm March 9th, and was being almost insane sounding – my wife and I looked at each other like what the heck…
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M L
Very short-handed at lunch hour. Female worker making sandwiches was extremely rude, even to my 2-year-old grandson! Rude to customers ahead of me in line as well. Male worker on the register was very nice, seemed embarrassed by his co-worker’s attitude. I’ll definitely go out of my way next time to a different location to avoid this one, the last few times I’ve been here they’re short-staffed and crabby about it, customers shouldn’t feel apologetic for ordering food and asking a question.
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Jason Case (Jase Case)
If I could give a zero I would. Was told it would be a minute when we went through the drive through. Turned into 15min wait with no response. No exaggeration! After asking if the employee was still there, she replied with a VERY annoyed tone of “SORRY BUT IM THE ONLY ONE IN HERE AND I JUST HAD TO MAKE 8 SANDWICHES ON MY OWN, SO ITS STILL GOING TO BE A FEW MINUTES!” Waited longer just to be told that the sandwich of the day “chicken breast”, was gone. Very rude, very unprofessional, very poorly managed store! GM should be ASHAMED of themselves. Will be definitely moving this up the chain.
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Jerry A
Went to this location Sunday 4/28/19 7:00 pm stood at the counter nearly 5 minutes before. Anyone showed up. ( no food out, This was my first sign it was going to be a bad experience)
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Justin Fix
I walk into the store and the first thing they tell me is to wait a minute as they proceed to help a customer behind me? apparently my business isn’t wanted. the food looked very unfresh as well. this isn’t the only time I’ve had problems with them their management is horrible. one time the accused my daughter of stealing chips when I paid for them. also they overwork their employees and most time you can visit them during a huge rush with only one employee working
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Cortne Green
Last 2 times we have tired to go to this subway there has been issues…. a few weeks ago we went through the drive thru and no one came to the intercom, so we pulled up to the window and proceeded to watch a guy do dishes, when we got his attention he said they were closed.. with all the lights on at like 4pm.. … went to a different subway…
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Lindsay Greden
Went during the lunch rush, and holy cow the sandwich artist was amazingly fast! I’ve never seen anyone whip through orders like that, it was awesome! Didn’t see a name tag, but she had a really cool tattoo sleeve. We were in a bit of a time crunch, so her speed was much appreciated!
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Jaime Janzen
Very rude girl helped me and I told her I wanted 3 sandwiches and after the first one she got upset I had 2 more sandwiches. She was too busy talking to the coworker to understand and kept asking me to repeat what I was saying. Horrible place. Need new/more employees!
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Frank Gathers
I was wondering why there’s never any other cars in the drive-thru or outside at this Subway location. The employees are high and can’t remember an order. The guy asked me what kind of cookies I wanted 3 times.
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Gina Sorsen
We put in an online order one night, went to pick it up at the given time, and no one was there. We stood outside, waited, tried drive thru, knocked on the door, no answer. The open sign was on, lights were on, but no one ever came. We’ve gotten served there before, and the bread was waaay overcooked, the sandwich actually broke, rather than bending.
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