Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 253 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
10116 River Rd Unit B, Potomac, MD 20854
Phone: (301) 299-3563
Hours
| Monday
(Labor Day)
|
10:45 AM–10 PM
Hours might differ
|
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
Menu
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Photo Gallery
Reviews
Tayleah Surratt
Hands down the worst Chipotle I’ve ever visited. We won’t spend another cent at this location. Dismal. Dirty. Terrible set up for ordering – completely backwards. First — you cannot order a quesadilla from the line in person. They literally tell you you have to order a quesadilla online — in the store –for pick up as an online order. They said they aren’t allowed to use the quesadilla machine ‘up front.’ Claimed it would be a 5 min wait but the pile of online orders said otherwise. Wow. Second, ZERO quality control. The ingredients were dry and items like onions not fully prepped. Reduced selection of options and salsas. When I asked why the exact same burrito was half the size (length and weight) of the first one they said “the tortillas are different sizes.”
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Harper S
This place is the worst chipotle I’ve ever been in, inexperienced sloppy staff that ruined my burrito. When one person tried to wrap it he squished a third of everything inside onto the counter, then tried to wrap a second tortilla around it instead of remaking it. After pitifully failing he left my unfinished burrito on the counter for his coworker to deal with, when she got it she shook one tortilla onto the other to get the filling out, with lots of filling left in the tortilla she through it out leaving me with a half size meal that the staff refused to remake. 1 star
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Sancho Misgina
I felt compelled to leave this review bc when I asked for a side of salad dressing, David picked one up and realized there was a better one and gave me the better one instead. That means a lot to me bc he clearly has the golden rule instilled and that is rare. Thank you David!
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Lucii Sweets
I will not eat here again! They do not follow directions and they also charged me for a bowl when I only got 2sides.
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Danny Ely
Got a stale tortilla on the side, they don’t make them fresh any more
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AquaJeff
Absolutely horrendous experience, the new servers gave us only half of what they used to give, a complete rip-off, will only come back when they get new employees.
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O D
I have been to many locations and unfortunately this one is very disappointing! Their chicken and softitos are very spicy, I can’t even get the simple bowl or queasadilla for kids. Any other location is different! Also their quacamole is not fresh:-( it’s sad as it’s closest location to us but we have to drive to others!!!
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Sami Gruhin
Two people in my family have gotten horrible food poisoning from here in the past 2 weeks. Be warned!
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Ecotrue LLC
Seems like leaving open pans of fruit drink in the isle for at least 30 minutes while patrons come in and out of the restaurant is probably a health violation.
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John Modelfino
This is a very solid chipotle. They have all the items always, nothing ever seems old, always clean. It does have a couple of issues. Often times a certain soda will be out, and they have a tendency to use an ungodly amount of cilantro in their white rice, more than I’ve seen at any other chipotle.
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