Diners pluck sushi & maki rolls from a moving conveyor belt at this Japan-based chain outpost. Based on 654 reviews, the restaurant has received a rating of 4.2 stars. Price $$
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
111 Puainako St, Hilo, HI 96720
Phone: (808) 491-2222
Hours
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–9 PM |
| Monday
(Labor Day)
|
11 AM–9 PM
Hours might differ
|
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–10 PM |
Menu
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Menu Photos
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Reviews
Armando Valenzuela III
What is better than eating at a sushi bar watching the chef prepare it front of you? Sitting with your friends or loved ones and your orders arriving on a little train within minutes of ordering it. The service was quick and easy at Genki Sushi. We had to wait at least 15 minutes for a party of 7, but it was worth it when the first rolls and poke bowls showed up. Having eaten sushi on the mainland in multiple west coast states and on the islands, I must say, Genki Sushi is some of the best sushi I have ever eaten. It’s a meal and a train show! Chop choo and chew chew!
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Roy Kimball
Get you sushi delivered by a shuttle. This unique food delivery system transports your order right to your table after ordering from your tables ipad menu. The amount of your bill is calculated by the number of colored plates you’ve collected. The quality of food is ok but the experience is fun and unique.
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Emily G
Is this the best sushi you’re gonna eat? No. Is it the funnest (I know it’s not a word!) delivery of sushi? Maybe.
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Kawika Carter Kaeha
I have always had great experiences with Genki. Food comes out in a timely manner. Service has been prompt. The only downside is the lack of staff. Some days, unfortunately, the seating is limited, and the service is a bit slower, but… the staff on duty make sure the customers are well taken care of and are very accommodating. This particular Genki’s can get very busy during “after” work and dinner time hours where the wait time could be an hour. So plan accordingly.
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Deanna “Dee” Ramos-Kia Tupua
All was good. About an hr after eating genki since that was all we ate that day, we started to feel sick. Sore stomach and nauseated.
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Rachel Love
It was very good food, and the staff were very kind. Not a long wait for just one or two people. The main thing I wish they had were descriptions of each sushi roll describing what ingredients were used, but you can call a server and they do know the answer. Primarily you order by the picture of the item, and can order up to four items at a time. Sushi train delivers, but is not a revolving buffet style like I’m used to. Definitely a new go to restaurant for me.
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SeriouslyBrandee
There is usually a wait here. Not too bad when I go in but I don’t go during peak hours. Quality of the fried items vary depending on the person making it. I’ve gotten some really old squid rings a few times. Other than that it’s pretty good.
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Jeremiah Scott
We loved this place ! Portions are a little small, but it’s more about the experience. It’s easy to rack up the bill here. You order food from a tablet/touch screen that’s at your table. Then a replica bullet train delivers the food to your table too! Lots of fun with kids! Takes a lot to get full here though. That’s my only issue. Otherwise, it’s awesome!
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Dex Peck
The new mobile ordering system is absolute garbage. The food is still good, but the lack of established infrastructure makes it more difficult to get good service. Plus the price increases when they’re asking more of the user is problematic. Very disappointing.
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Erin Gustin
It’s fun to eat here and the sushi is usually decent, but tonight the customer service was terrible. I was placed on a waitlist and waited 25 minutes. When I finally gave up, there were at least five empty tables. No one ever even acknowledged me, and I never got seated. Ridiculous
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