Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 157 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
400 S Randall Rd, Elgin, IL 60123
Phone: (847) 931-8600
Hours
| Sunday | 10:30 AM–6 PM |
| Monday
(Labor Day)
|
10:30 AM–8 PM
Hours might differ
|
| Tuesday | 10:30 AM–8 PM |
| Wednesday | 10:30 AM–8 PM |
| Thursday | 10:30 AM–8 PM |
| Friday | 10:30 AM–8 PM |
| Saturday | 10:30 AM–6 PM |
Photo Gallery
Reviews
Richard Sheehan
Very disappointed in the service. The woman that was supposedly the supervisor accused me of throwing the sandwich that was made wrong for the second day in a row at the under age employee when I just put it on the counter and of course I was very upset for giving me the wrong sandwich. The best part was she remade my wife’s sandwich wrong again and didn’t really until I got back home. The owner really needs to train the workers to have better customer service skills. I will never go back to this location ever again.
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juana
I went through drive thru ordered my sandwich and everything was going fine, until I get half way through my sandwich and I saw a hair! I called customer service to which I was told they had to forward the info to the owner operator since it was a Franchise owned store and the owner operator will call me back, 2 days have passed by til this day I haven’t received a call, or email. This had happened to me before so I decided to give Jimmy Johns a second chance but I should of just not even tried it again. So check your sandwich to ensure it’s Hair Free!
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Kailey M
This location is on a whole different level. I don’t know how many times I’ve asked to have my order delivered to a specific area and they do not read.
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Katie W.
After they gave us an 8″ sub instead of the 16″ sub we said we wanted, we were pretty peeved. Get home to open our other sub and found this measly amount of guacamole on our #6 veggie sub. I can’t believe I paid $12+ for a sandwich with a few slices of cheese, some lettuce, and a couple tomatoes. Other stores have never been this stingy. Won’t be patronizing this location again in the future.
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Aaron Larson
Food was good. We ordered online and had specific instructions for our food. We had to go thru the drive thru because no indoor dinning. We left and went somewhere else to eat and found out that our food wasn’t prepared right.
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Dakota Cook
I had to change my review after I was refused service now twice even though I’m in the distance of delivery refused to take my order I’m only 1 mile away Jimmy johns customer service sucks
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Merek s
July 2021 and they are STILL drive through only. Whats the point of ordering on the app when you have to wait 6 cars in line at the drive through to pick it up. Anyways, after waiting forever to get the food I go to eat it and the bread is rock hard. I turn back, wait I. Line forever again, just to be told they don’t have fresh bread for 10 minutes so ill get a refund. I said so what are you doing giving everyone stale bread ? No response. Terrible location ran by teenagers.
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David Oslager
Drive thru only. Never reopened dining room or even pickup after the pandemic. Even delivery is hit or miss. Sometimes the app doesn’t allow delivery to my house, sometimes it does. I suspect they turn off delivery when they are short staffed. I’ve lived here since before the store opened 15 years ago. I *know* they deliver to my house. But only when it’s convenient for them apparently.
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Morgan Brady
Hey manager, do all of your customers a favor by telling your employees to get off their phones and go back to kindergarten as it seems they don’t know how to count money.
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Albert Raczynski
The kids working here must be freaky high because i sat in the drive thru for 30 minutes.
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