Counter serve in Harrah’s Joliet Hotel & Casino for burgers, sandwiches & other American staples. Based on 28 reviews, the restaurant has received a rating of 3.1 stars. Price
✔️ Dine-in ✔️ Takeout ✔️ No delivery
Address:
151 N Joliet St, Joliet, IL 60432
Phone: (815) 740-7800
Hours
| Sunday | 7 AM–9 PM |
| Monday
(Labor Day)
|
7 AM–11 PM
Hours might differ
|
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–9 PM |
| Thursday | 7 AM–9 PM |
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
Photo Gallery
Reviews
Shar Williams
The chicken in that wrap was Sahara desert dry. The sandwich overall was flavorless. Thank God for the buffalo sauce.
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John Woodard
Most disappointed I’ve been by far at a harrah’s property and honestly at a restaurant in general. Counter staff seemed totally confused by her job. Wasn’t given a receipt or the food buzzer that everyone else was given. Stood at the counter for several minutes while 2 employees actively avoided me. When she did come over I asked for the buzzer and she asked if I ordered. I had just spoken with her 5 minutes prior. She told me the food wasn’t ready, which wasn’t my question. I stood across the room and watched food come out of the window and guessed when my food was ready. Unseasoned food. And no way to season it. No ketchup for the fries and not available without waiting in the line again. Cold food that doesn’t taste good. Single cheeseburger by itself and an absolutely terrible room temperature catfish basket for $28. No thanks. Not again. I’ll drive somewhere else. Not like any of the other restaurants they have in the building are open. Even the ones that are advertised as open. Drove 3 1/2 hours to come here. Again I say, never again. Very disappointed. Didn’t feel like waiting another 10 minutes in the line to speak with an employee who was clearly overmatched by her “food counter”-level job.
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MajinVivi0
Food is OK at best. Food is a bit pricey for the quality even for being connected to a casino in my opinion.
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Ms Rae V
This is a nice addition to the casino. HOWEVER! The service was piss poor! I waited in line to order wings, the cashier was rude and unprofessional. Fast fwd.. I ordered wings fried WELL! Guess what? They came out under cooked! I sent them back and the cashier said it was because they weren’t breaded. BS! Anyhow I sent them back and all they did was drop the same wings back in the grease. Ugh! Then the cook threw them up in the service window as if it was a problem that I sent them back. I asked the cashier if it’s normal to have the cook throw the food and she said YES! Anyhow, then I order a side of garlic Parmesan fries. These fries were greasy and plan old gross. I had old fries and new fries in the container. Idk if the food I ordered was just bad but from the service to the food I’d have to give 1 STAR! I wish they were on Yelp so I could leave a comment there as well. Please beware!
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Nat Burns
Should bring the buffet back. This casino doesn’t have any good food options
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Lori
My hamburger did not taste the way hamburgers should. My son’s quesadilla was supposed to be chicken and cheese, but they added onions which he asked not to have. Very expensive for food we threw away. The sides were good.
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Tony Berryman
Great shrimp dinners beef and Cheddar’s good too and a double stack Burger even maybe a Caesar salad’s good there too
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Dan Hiorns
Ace’s diner is no more. This is the new aces with a bigger and better menu!
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Ernest Jones
Casino grill, decent food fantastic staff
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Esgar Murillo
I waited for 16 minutes and Jackun right one s the burger was coming it fell offf that’s what Jackie said and then he said he maid a new one.
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