There’s a Burger King® restaurant near you at 900 Gilley Ave East. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Big Stone Gap, VA serves burgers, breakfast, lunch and dinner prepared your way.
Well-known fast-food chain serving grilled burgers, fries & shakes. Based on 229 reviews, the restaurant has received a rating of 3.8 stars. Price $
Address:
900 Gilley Ave E, Big Stone Gap, VA 24219
Phone: (276) 523-3338
Website: https://burgerking.com/store-locator/store/restaurant_6409
Menu
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Reviews
Shandon ehredt
I do not like to leave bad reviews, I have managed fast food I know the toll it take on the employees’ bonus checks. This has gone on long enough, not that we eat here often, but this will be the last time.
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Rachelynne Smith
The staff was extremely rude, and had left the drive thru window open, and was being extremely loud, and making fun of me, & cracking jokes about me. I will be contacting the manager in the morning. And the ones doing it, that were supposed to be working the drive thru, wouldn’t even come back over there, they sent someone, who didn’t know how to do the job. They were completely rude & unprofessional. No wonder they get so many complaints. I do not recommend this Burger King.
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Tim Hubbard
When you order food with No lettuce it means with No lettuce…. i ask twice and was assured that it had No lettuce.. Called manager when I got home. She told me to bring food back… really
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Patricia Dettloff
The food was good and prepared quickly. Ordered unsweetened tea and had to wait several minutes for someone to acknowledge me at the counter so I could get a refill. Server was friendly, just felt like there were too many people in the back and only 1 in the front.
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Joshua Rivers (JD)
They had better thank God that I didn’t take pictures. The place is just plain dirty in appearance, the crew was arguing amongst themselves, and the grilled chicken salad that I was waiting on for several (more than 6) I know for sure wasn’t fresh because by the time I got back to college at MECC, the chicken was rubbery and the lettuce had SO much black that I had to pick through it and eat the least disgusting parts. I don’t know if they just don’t get many salad requests or if it was just a bad day, but I would not look at that salad and send it out to a customer if I worked there. The franchise owner of that store needs to let me take him/her through their store and point out some upgrades and staff changes that need to be made. I’m no professional consultant, but I’m a very vigilant consumer and I’m not likely to visit this location again until I’ve been assured that improvements have been made.
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Belinda Clem
The order I brought home was not even close to what we ordered. I had to call twice (the first time someone picked up and hung up). They offered a replacement of course, but no apology. While I was waiting I could hear the cook saying he remembers the ordered because I asked for extra “pickers” and the steakhouse doesn’t come with “pickers”. Still no apology for getting the order 100% wrong. They just were more interested in closing for the night.
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Brittany Mooney
My family ate there last night and it was really good. Compliments to Jennifer (I think that’s her name) I’m sorry if incorrect she was sweeping and took our order. She was very kind and provided excellent customer service. You don’t see that much nowadays. Thankyou you jennifer! I also informed her manager as well for great customer service.
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Stephen Rosner
Went to BK at Big Stone Gap. 15 minutes to get my order.Slow cooks Not that many customers. Other staff were opologetic and offered free drink or something of my choice. Excuse was 8 min to cook chicken. Cook needed to loose some weight so she can move faster.
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ace bull
One order that we ordered was really good and then the next order that we ordered on the same night was not good. So you get what you pay for. I would eat there again if I did not have alot of money to spend. Okay overall.
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Mountain Man Dale
Not exactly the quickest service, but I guess I just got there at the wrong time or something like that, right? Right. I’ll give them 4 stars because I absolutely love those chicken fries!
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