Counter-serve chain serving deli fare, such as their Original sandwich, specialty pizzas & salads. Based on 561 reviews, the restaurant has received a rating of 4.2 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
207 E Farm to Market Rd 1382, Cedar Hill, TX 75104
Phone: (972) 293-1500
Hours
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
Menu
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Menu Photos
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Reviews
Erika Rocha
I went twice this week around the same time lunch hour. I love the sandwiches but they need to be checking the bags before giving to customers Tuesday my chips were missing and today my mini Cinnabons. No straws or napkins given both times. During my lunch hour and couldn’t go back by the time I noticed and they don’t answer any phone calls. Very upsetting.
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Michelle Allen
1st time here and loved the food & service! Lots of options and staff was amazing . Realized I left my purse and contacted them; they already had it for me. Amanda found it for me and was busy when I came back. Another staff member ( who’s name I didn’t get) stopped during her lunch to assist me so I bought them both lunch . I was here from another state and grateful my purse & ID was cared for.
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Felicia Hastcoat
Went here on a Saturday when they were a little busy. I ordered my food online and came in to pick it up. It wasn’t ready but I spoke to Kennedy and she was pleasant and gave me the status of my order. Once the food was done, she brought out my food with a smile. This was great because this location does not have curbside. At least it wasn’t an option on the app. So for her to go put of her way was a pleasant surprise. My husband and I have noticed since the pandemic that food places have fallen flat on service. But she has shown that there are still places that have customer service standards. Thank you Kennedy for being an example!
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Hayley Cruz
My husband and I ordered a large sandwich tray here on 6/18/23 out of the blue for a family impromptu gathering. Makayla was so helpful and had a smile on her face while she took our orders and we also went ahead and ordered lunch since it was 11 am and party wasn’t until 1 pm. By the time we got done eating our 2 boxes of sandwiches and 1 box of warm cookies were made. For a short notice, this place did a great job making our orders. But it’s really Makayla’s and the guys positive attitude that made our day! I have to make sure I post this bec CH restaurants always get bad reviews and people are so quick to post negatives but I gotta make sure I post this one! The tomato soup is great too!
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wayne stokes
Me and my wife had lunch at the Cedar Hill location yesterday and I watched a young lady named
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Jodi Treece
One car ahead of me when I pulled around.All I got was a cesar salad. We waited 14 minutes for the car in front to get his order correct. Should have had them pull around. Customer service was not even satisfactory. SAD
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Danyelle Houk
I wonder how many times someone has to bring their order back because it’s wrong? I love the food and a reason I deal with them messing up my order every single time. One time I had to give it back 3x….it’s crazy to me how my order is always messed up no matter what we order. I gave up and just started picking off the olive little by little bit by bit even tho I order no olive every time
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Sam Love
Hadn’t eaten there in a long time thought I would try it again and I was very disappointed. The roast beef sandwich just does not taste good. Good service and a clean restaurant otherwise
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Jessica Espinoza
Do not come here if you want to be in and out I’m in the line it didn’t take long to order but getting your food takes forever
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MeSha McClanahan
The food here was great but the service was lacking in a way I have not seen at Schlotzsky’s before. I came with my cousin and we were having fun with the cahmshier Micheala, she is so sweet and attentive. I’ve ordered online at another location and got a large jalapeño sandwich, but when I picked it up it was two medium sandwiches (since they do not make large jalapeño buns). I told the cashier and when she asked another employee Cassidy she said that they could not do it. No big deal were were joking talking about the prices and movies that are out. We overheard Cassidy, who was within ear shot of customers, on the headset tell Micheals that they would honor it this one time. My cousin and I both heard her tone and it was a tad abrasive. We were not making a big deal about the lack of large jalapeño buns, we actually changed the order to be two mediums before Cassidy offered to change it. We continued to order and while we were waiting for the food when it was up Cassidy said that she would NOT give us our food because one of us were giving her “eyes”. I’m not sure what that meant and maybe she was having a bad day but she shouldn’t be bad talking a customer especially in ear shot of said customer. If she did not want to honor the request no would have been suffice to us. There was no need to be rude or to refuse to hand us our food. I would not return to this location until Cassidy has had some training on how to be tact and considerate. I hope she is not the manager representing Schlotzsky’s with that attitude. I’m sorry Micheala’s service was not enough to make this a 5 star experience.
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