Firehouse Sub specializes in hot subs and sandwiches made with premium meats and cheeses, steamed to perfection, and then piled high on a toasted private recipe sub roll. Founded by Firemen, we have a passion for giving back to our communities through our flavorful food and heartfelt service. Takeout, delivery, and catering services are available.
Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. Based on 612 reviews, the restaurant has received a rating of 4.2 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
1855 Cassat Ave Ste 4, Jacksonville, FL 32210
Phone: (904) 695-1055
Social Profile: 
Hours
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–9 PM |
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
Joseph Shearer
Most times when I see something for free it is a scam but the name for a free 6 sub works. And the sandwich is great this was a awesome surprise for the day and would prefer firehouse over subway any day due to the business morales
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Mike Minix
Seems like a very slow franchise but not bad. I miss the hot sauces (seems much more run of the mill without them).
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Andre Ward
I ordered online. My jerk turkey was soaked in oil. Which made it hard to eat. I asked for my cup and they just pointed to the end of the counter. Customer service is nonexistent. The one on 103rd Street is better.
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shana pruitt
I would leave a 1 star if I could. 4 times I have been in 3 weeks and all 5 times food is horrible. Bread is cold, food is cold. People there act as though your a bother. Pay for extra stuff, dont get it. I have gone different times so that is not the issue. Guess the only way I get this is at another store. And they wonder why their tip jar is always empty. Horrible horrible horrible.
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A Hunger
Stopped in for a quick bite, and was told there’s be a wait as apparently people called out leaving only two employees working. There was hardly a wait as Sarah and Tammy handled everything quickly and efficiently and refused to be rattled by unfairly grumpy patrons – just kept smiling and carrying on! Very impressed by their professionalism, will definitely make this our regular location.
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Desiree W
AMAZING CUSTOMER SERVICE FROM DON AND ZARIA. They were so kind to fix an order for me with no problem and gave a free drink while I waited for my order! Some hero’s don’t wear capes!
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Helen Wells
It was very good . Better than the one on Normandy. Easier to get to, the parking is very good. Your place used to be the Gateway Rollor drove. Where I met my husband 50 years ago. So the building brings back memories for me. The staff and food was great. I will be coming back.
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Travis Smith
This location is slow and a little bit ghetto. Food is decent but the personalities and work ethic is terrible at best.
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Lenny Ampy
All staff working on 6/26/2023 were rude as hell! Unprofessional management was rude from the jump . Far from acceptable! Not the way customer service jobs are ran!
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Meghan Dyer
I’ve been to a lot of Firehouse Subs Locations. This one is pretty typical, just not enough employees to help when I went around 5pm. The lack of employees affects the service level and the quality of the food.
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