Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 14 reviews, the restaurant has received a rating of 2.4 stars. Price
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
1603 W Lake Lansing Rd, East Lansing, MI 48823
Phone: (517) 246-4833
Hours
| Monday
(Labor Day)
|
10:45 AM–10 PM
Hours might differ
|
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
Photo Gallery
Reviews
Jessie Mo
Chipotle is one of my favorite restaurants. I’ve been looking forward to the opening at this location since it’s very close to my house. Today is the grand opening and I understand there might still need training for the employees to improve the service on the first day. I noticed an additional charge of side of $1.50 on the receipt, so I asked the cashier about it. She insisted that we ordered an extra side of white rice which we didn’t. I pulled out everything from the bag and asked her to check all the items, she got someone else out to help us. I think it’s the store manager, she approached us to see if we have an issue, I explained everything to her again, and she said she pulled out the camera and saw we did order a side of white rice, and asked if we did not get the white rice. I told her we both ordered brown rice with our bowls and we didn’t order white rice at all. Then she helped us with the refund. $1.50 is a small amount, but I think honesty is more important because we never ordered white rice. I don’t know where they got that from. I did ask about having a side of a vinegarret, but I didn’t get it because it’s 50 cents more while I typically get it for free at other locations. I really do enjoy Chipotle and I’m hoping the service manner can be improved; maybe just by simply admitting your own mistakes but not blaming on customers.
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Liu Shuai
The team leader is very arrogant attitude towards customers, when she deal with their mistakes. I like chipotle a lot except this location. Sorry the bad review on you first day open.
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Sola Bonner
I didn’t receive the right order, an honest mistake. The store was getting ready to close so I had to come back the next day and this was honestly one of the better experiences I’ve had they remade my kids with any push back I really appreciated. – 3 kids who love chipotle’s mom
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Dan O
Dinner time on a Friday and the lobbies closed, hilarious. Ordered ahead of time with the app to expedite and sitting in a line of cars 14 deep just to pick up. No doubt the food will be cold. Don’t waste your time with this location, absolute joke
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Michigan Money Management
They were out of a lot of toppings & the vinaigrette tasted off. I know they’re new, so maybe it was just a bad day. The young male manager also could have been nicer to their staff.
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Gary Fleming
This location is really struggling. Avoid for now.
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Sophie C1
I love chipotle but this new location sucks:( they are terribly understaffed and the whole restaurant was a mess! they were out of chips and sour cream… seemed like a lack of management
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Rose Castro
It was lunch time and they had like 3 sides to choose from and one of themyou had to pay extra for. They guy that was serving was rude as hell.
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Kevin Plunkey
The new chipotle on Lake Lansing Rd had a Chipotlane for mobile orders which is very convenient!
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Jessica Kelly
Waited half an hour in the chipotlane just for them to screw up my food. Seems to be ran by kids.
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